Support
PocketGLP · Support
GLP-1 shot tracking on the device, no account. A personal tracking tool: not a medical device, not dosing advice.
Publisher: SYNLINK, France.
Contact
A technical question or a bug?
support@synlink.frEnglish and French
We do not provide medical advice or interpret prescriptions.
FAQ
How do I log an injection?
On the Home tab, use Log shot (the primary button). Set date and time, dose (prefilled from your profile), injection site if needed, then save. Reminders and the widget update automatically.
Where is my data?
On your phone only. PocketGLP has no online account and does not send your health data to any servers.
How do I export or restore?
In More, Export: JSON (full backup and restore), CSV, or PDF for a visit. JSON restore is done from an export inside the app. Once shared off the device, the file is outside our control.
Widget or reminders are missing
Open PocketGLP at least once after install. Check notification permissions in the phone settings. For the widget: add it from the widget picker.
Apple Health or Health Connect: turn on or off?
In More, enable the health link if you want it. iOS or Android owns permissions (weight, steps, exercise). Revoke anytime in Apple Health or Health Connect. Manual weight works without it.
How do I delete my data?
Everything is on device: export first if you want a copy, then uninstall the app. That removes local data. Files you already shared stay wherever you sent them.
Troubleshooting
System version
PocketGLP requires iOS 17 or later, or Android 8 or later.
Reinstall
Delete the app, reinstall from the App Store or Google Play (or closed testing if you are a tester). Open the app once to refresh the widget and notifications.
Report a bug
Email us with: PocketGLP version (More → About), iOS or Android version, steps to reproduce. Avoid sending personal health data in email.
Legal
Brand names (Mounjaro, Ozempic, Wegovy, Zepbound, etc.) are used for descriptive purposes only. PocketGLP is not affiliated with or endorsed by their owners.